Documentation

Documentation crawling gives oper8r source-backed product, developer, API, support, and implementation context. It is especially useful for RFP responses, security questionnaires, sales engineering workflows, support escalation, and internal enablement.

Good Documentation Sources

• Product documentation.
• Developer documentation.
• API references.
• Help centers.
• Implementation guides.
• Security and compliance docs approved for customer use.
• Support articles.

Setup Path

1. Identify the canonical docs URL.
2. Confirm whether docs are public or private.
3. Define allowed and denied paths.
4. Crawl a focused section first.
5. Test retrieval with real questions.
6. Add missing pages or exclude noisy sections.
7. Decide whether resyncs are manual or scheduled.

Example

Start URL: https://docs.example.com
Allowed domains: docs.example.com
Allow paths: /product, /api, /security
Deny paths: /release-notes/legacy, /internal-only

How Documentation Content Is Used

Documentation should be treated as cited evidence.

Good outputs include:

• Answer with source URL.
• Quote or summarize the relevant section.
• Identify missing evidence.
• Recommend human review when docs conflict.
• Prefer current docs over stale prior answers.

RFP Example

Question: Do you provide audit logs for administrative actions?

oper8r should search approved security and product docs,
retrieve the relevant audit log page, draft the answer,
cite the source, and mark the response for review if the
docs do not cover retention period or export behavior.

Limitations

• Docs may be incomplete.
• Versioned docs need careful scoping.
• API docs can be too granular without section targeting.
• Customer-facing claims should cite current approved docs.